Faq - Equal Vision Australia

FAQ

At Equal Vision, we are committed to providing personalized care and support for every individual.

Frequently Asked Questions

At Equal Vision, we are dedicated to providing personalized care and support. Here are answers to some common questions:

How does it all work?

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Who is eligible for your services?

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Are your services covered by NDIS?

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How do I communicate with my support worker?

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Do you offer 24/7 support?

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How do I contact Equal Vision?

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Frequently Asked Questions

We keep things clear and practical. These short answers cover the basics. If you need more detail, contact our team.

How does it all work?

Start with a chat, agree on a plan, meet your worker, then begin services. We check in regularly and update the plan when your needs change.

Who is eligible for your services?

NDIS participants with self-managed, plan-managed, or NDIA-managed funding. We can also guide you through access or plan reviews if you are new to NDIS.

Are your services covered by NDIS?

Yes, when supports are funded in your plan. Most services are delivered under Core and Capacity Building budgets, aligned to your stated goals.

How do I communicate with my support worker?

Use the method you prefer: phone, text, email, or our roster messages. Your coordinator is a single point of contact for changes or feedback.

Do you offer 24/7 support?

Yes. Day shifts, evenings, sleepovers, active overnights, weekends, and public holidays are available subject to worker availability and your plan funding.

How do I contact Equal Vision?

Send an enquiry through the contact form, call our team, or email the office. We reply within one business day.

Contact Equal Vision

Ready to start the life you envisioned with Equal Vision? Reach out to us today and let us guide you through the next steps.

Contact details

Email

info@equalvision.com.au

Call

0423 232 388 | 02 8764 7771

Address

39 Georges Cresent, Georges Hall NSW 2198

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